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Please refer to the FAQ below to find the information you need, or let us know here how we can best assist you.
Address
Omphoria
Sihlquai 131
8005 Zürich
Switzerland
Email : alice.nuslova@omphoria.eu
FAQ
Our organic mushrooms are cultivated in the heart of pure, industrially unspoiled natural areas of the Chinese uplands. We uphold the highest quality standards, ensured through a two-step quality control process: first, before shipment to Europe, and again upon delivery by the German state-accredited and certified independent Agrolab laboratory group. At Agrolab, samples are tested for heavy metals, pesticides, microbiological contaminants, and radioactive impurities in accordance with German food laws. This examination includes approximately 250 different parameters, making it considerably more rigorous than the baseline standards set forth by German food law. The mushroom blends are created and packaged in Switzerland.
Medicinal mushrooms are generally well-tolerated and safe for most people when consumed as part of a balanced diet. However, like any supplement or food, they can cause side effects in some individuals. The side effects can vary depending on the type of mushroom, the amount consumed, the individual's health status, and their specific reaction to the mushroom.
Note that some mushrooms can interact with medications. For instance, reishi may have antiplatelet and anticoagulant effects, which could potentially enhance the effects of blood-thinning medications and increase the risk of bleeding. Other mushrooms might stimulate the immune system and could interact with immunosuppressant drugs. If you are unsure, please do not hesitate to contact Omphoria to discuss your individual situation.
Our mission at Omphoria is to be your companion through life, to adapt and grow with you. If you make a repeated purchase, you will have the option to complete our questionnaire anew to reflect your new circumstances. For our 6-month subscriptions we offer complimentary blend adjustment after the third month. Reach out to us if you would like your blend to be adjusted.
Whether your benefits will remain once you've stopped taking the supplements depends on the specific symptom treated, duration of use, and individual factors. Certain benefits may persist, while others may gradually dissipate. For instance improvements in focus or energy levels are often experienced directly after consumption and may not last once you cease intake. Other effects such as strengthened immune system or improved cognitive function might be more enduring and continue after discontinuation.
Medicinal mushrooms are typically well accepted by the human body, however, like any dietary supplement, they can potentially interact with medications. The nature and severity of these interactions can vary depending on the type of mushroom, the dosage, and the particular medication you're taking. Our personalized offer includes a free check of your prescribed and over-the-counter medication for possible interactions. All we need from you is a truthful and complete disclosure of your current medication in our onboarding questionnaire. In case we are unsure about the suitability of our supplements, we will encourage you to talk to your healthcare provider first and refund your payment if needed.
At Omphoria we work with a dozen mushroom sorts and can mix based on concrete customer requirements. If you didn’t find what you are looking for, contact us to see how we can fulfill your request.
Once your order is placed and your onboarding questionnaire is with us (for personalized blends) we work to deliver your order within one week in Switzerland and within two weeks in the EU.
Once your order is placed and your onboarding questionnaire is with us, we work to ship your order as soon as possible. If you need to cancel or change your order, please contact our customer care at alice.nuslova@omphoria.eu as soon as possible. We will do our best to accommodate any adjustments.
We prioritize the happiness of our customers. Therefore, your purchase comes with a 30-day money-back guarantee. If you're not entirely satisfied, please reach out to us in writing within 30 days of your initial purchase to begin the refund process. There's no need to return the product to us.